That’s not good! We’re here to help and get this fixed as soon as possible. First things first- double-check you’ve 100% got the right email and password for your account. If in doubt, change your password. Still not working? Pop us an email at firstname.lastname@example.org and we’ll get on the case.
Not a problem, we’re sure we can help. First up, check your internet connection, the apps currently need you to be online to work. Secondly, is your app updated? There might be a new version for you to upgrade to. Check your App Store or Google Play settings. Still no luck? Please email us at email@example.com and we’ll get you back on track ASAP.
It’s fantastic for us to know about even the smallest errors and bugs across the club apps, so we can improve them and make them the best they can be! We’d appreciate if you could email us with your specific problem to firstname.lastname@example.org. Screenshots and visual examples are really useful and it helps us get to the bottom of the issue ten times faster!
We’re working on making Packs suitable for more diets. As we grow the tool, you will start to see gluten-free, dairy-free and nut-free options available. Currently there is not enough demand for vegan Meal Packs but register your interest by popping us an email at email@example.com the future.
We’d also be happy to help you tailor a meal pack to your diet- just pop us a message on social media or to the above email address and we can offer substitutions.
Please fill in this form and don’t hold back. The app is all about YOU so if you tell us what you’re after, we’ll be sure to get cookin’ in the development kitchen.
Unfortunately, they won’t! We only print a small amount of physical copies of each books that are released on priority to members. Once they’re gone, they’re gone! All recipes, however, are available on the Sorted Club: Books app.
Easy! We’d love to hear from you right here.
Joining The Club