FAQs

About Sorted

Sorted is a global members club with an appetite for exploring the most incredible food experiences on the planet. You can join the food journey on-screen across our social media and YouTube channels each week, where together, we discover the latest breakthroughs in and out of the kitchen.

Signing up to the club enables you to make use of the tools available that have been designed for you to live your best life through food. Podcasts, Books, Eat and Cook are all app based solutions that will help you learn, explore and change your routine and lifestyle for the better.

When you join, the login and password that you create can be used across the website and every app for exclusive access.

The feed is the place to keep up with everything going on. Published weekly, at 9am, it’s open access to find out the latest releases and join in with whatever takes your fancy. Get recipes, videos, insights and more.
We release a new YouTube video every Sunday and Monday at 4pm. Subscribe to our channel and ring the bell to get notified.

Joining The Club

To become a club member there are two payment options available, a monthly fee of £4.99 or an annual of £49.99. Head here to find out more and sign up.
We use Stripe to process our payments and accept all major credit cards. We do not currently support PayPal but it’s on the cards so please be patient and register interest at club@sortedfood.com.
Your payment will always come out of your account on the day of the month that you signed up. For example if you’re paying monthly and you joined the club on the 6th, then all your future payments will come out on the 6th of the month. If you are paying annually and you joined on the 6th of November 2018, then your next annual payment will come out on the 6th November 2019.
Though we no longer offer it as an option, if you are a book club member on the £9.99 a month cycle, you can continue with this membership indefinitely. If you would like to change your membership plan, get in touch at club@sortedfood.com and we’ll advise what the best track is to convert you.

 

You can cancel your membership at any point. No pressure! Just remember that as soon as you cancel, you will lose access to club products. Check out Ts&Cs for more info.

Books

3 times a year in March, July and November we create and release a new book exclusively for our club members. We collect ideas for concepts and recipes direct from club members and explore all sorts of weird and wonderful new ideas.

These books can be bought as physical copies OR accessed digitally via our app, Sorted Club: Books.

These books are all self published and are not released anywhere else. 2 months after release we offer any remaining physical copies out to non club members. So if you’re not a part of the club, you can still get hold of them.

As a member you can upgrade your membership to include a book subscription. This means that a physical copy of every new book release will be automatically shipped to your door as soon as it’s ready. This is the most cost effective way of purchasing physical copies of club books at £20 a copy.

Depending on stock levels, you may be able to get your hands on our previous titles. Please check the book page to see if we have any currently in stock.

If any are out of stock, remember you can access every title via the app, Sorted Club: Eat.

Yes, we can arrange this for you. Simply email club@sortedfood.com
If you’ve changed address that shouldn’t be a problem for the next book as long as we have one month’s notice. Please email club@sortedfood.com. If it’s less than a month until the next book is released we recommend you set up mail re-direct to ensure the safe arrival of your book.

Podcast

Feast Your Ears is the weekly Sorted club podcast available to members. A new episode is released every Friday at 4pm.
You can download podcasts via many major podcast apps on iOS and Android to listen on the go. Simply follow the instructions here to get set up. There is also a video version available on this site, if you don’t have access to a podcast app. Head here to find them.

Eat

Sorted Club: Eat is a way for you to explore cities around the world and eat out with Sorted’s independent restaurant partners. You can book direct with the host and be assured that you’ll be treated just like a local as soon as you walk through the door.
Find the app via Google Play or the Apple App Store. Just search for Sorted Club: Eat
That’s in your hands! Recommend your local restaurant or the best places you’ve come across travelling so we can be sure to start heading global. Our future plans are based off your demand so let us know!

Cook

This is the the next app we’re hoping to bring to members in summer 2019. Cook will allow us all to share and build weekly meal plans to help reduce waste and save time in the kitchen.

Shipping

Postage and shipping rates are charged depending on where you are in the world and are calculated at checkout. Depending on the destination, we may be able to offer an economy service or tracked service. To see your zone and example charges check out our shipping information.
We are currently able to ship to the following countries. If you’re not on the list it may be due to customs laws in your country but email us at club@sortedfood.com and we can see if we’re able to help you.
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Hong Kong, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, UAE, UK, USA
Check the shipping information. page to see if the estimated window of your post has passed. If it has, email us at club@sortedfood.com and we can look into it.

Other

Yes, absolutely. You can still enjoy our recipe archive with no costs. You can also access free recipes via the Sorted Feed, which updates every Monday.

Head here to browse.

Unfortunately the original sortedfood app has been taken down off the app store in favour of our new club apps. If you would like to get in touch with us to discuss your profile on the old Sorted app, please get in touch with us at club@sortedfood.com.

Head to this page to find the best email address for what you’re looking for.

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